Lost or damaged items: Any item which is sent to us for grading or verification which gets lost or damaged in the post is NOT the responsibility of UKGraders.
Claims for lost/damaged/ returned graded items: Any item which gets lost or damaged on return to the customer will be claimed by the customer with their postage documentation which we will supply upon request.
The claim will be made through the service they have requested and the outcome will be determined by the service provider.
UKGraders are not responsible for the outcome of a claim for loss or damage in the post. UKGraders will not get involved as a third party with postal/courier services.
UKGraders is not responsible for any custom fee's or charges when recieving orders and sending orders.
Grading time scale: Standard orders are estimated to take 25 working days(This excludes weekends)to complete but can take longer.
UKGraders Has the right to refuse grading on any reproduction or refuse any item for grading if it does not meet the satisfactory requirements of UKG.
All items found to be reproduction will still require return postage payment and a small admin charge per item.
All items must be paid for before grading can commence through our accepted method of payments.
UKG has the right to photograph any graded items and use the photographs on the UKG website