Terms & Conditions
UKG terms and conditions of use
All items MUST be sent via a trackable form of delivery..
Lost or damaged items: Any item which is sent to us for grading or verification which gets lost or damaged in the post is NOT the responsibility of UKGraders.
Claims for lost/damaged/ returned graded items: Any item which gets lost or damaged on return to the customer will be claimed by the customer with their postage documentation which we will supply upon request.
The claim will be made through the service they have requested and the outcome will be determined by the service provider.
UKGraders are not responsible for the outcome of a claim for loss or damage in the post. UKGraders will not get involved as a third party with postal/courier services.
UKGraders is not responsible for any custom fee’s or charges when recieving orders and sending orders.
Grading time scale: Standard orders are estimated to take 8 Weeks(This excludes weekends)to complete but can take longer.
UKGraders Has the right to refuse grading on any reproduction or refuse any item for grading if it does not meet the satisfactory requirements of UKG.
All items found to be reproduction will still require return postage payment and a small admin charge per item.
All items must be paid for before grading can commence through our accepted method of payments.
UKG has the right to photograph any graded items and use the photographs on the UKG website
Company data protection policy:
Policy brief & purpose Our Company Data Protection Policy refers to our commitment to treat information of employees, customers, and other interested parties with the utmost care and confidentiality. With this policy, we ensure that we gather, store and handle data fairly, transparently and with respect towards individual rights.
This policy refers to all parties (employees, job candidates, customers, suppliers etc.) who provide any amount of information to us.
Who is covered under the Data Protection Policy?
Employees of our company and its subsidiaries must follow this policy. Contractors, consultants, partners and any other external entity are also covered. Generally, our policy refers to anyone we collaborate with or acts on our behalf and may need occasional access to data. Policy elements As part of our operations, we need to obtain and process information. This information includes any offline or online data that makes a person identifiable such as names, addresses, usernames and passwords, digital footprints, photographs, social security numbers, financial data etc. Our company collects this information in a transparent way and only with the full cooperation and knowledge of interested parties. Once this information is available to us, the following rules apply. Our data will be: Accurate and kept up-to-date Collected fairly and for lawful purposes only Processed by the company within its legal and moral boundaries Protected against any unauthorized or illegal access by internal or external parties